Frequently Asked Questions


1. What is CortalyCash?

CortalyCash is a premium crypto earning platform. You can earn unlimited free cryptocurrency by completing tasks like filling surveys, installing apps, signing up on websites, quizes, videos and much more. CortalyCash is packed with lots of features and rewards.

2. Is CortalyCash safe to use?

CortalyCash  is completely safe to use. We don't have any popups or any malware advertisements. We do not ask for any passwords or private keys.

3. What are 'Offerwalls'?

Offerwalls are 3rd party services that pay you for doing tasks such as filling out surveys, installing apps, signing up for services, watching videos, and much more. CortalyCash has partnered with multiple offerwall providers so that you have access to unlimited tasks.

4. How does CortalyCash make money?

CortalyCash has partnered with certain brands that pay us a small commission in return for showing advertisements, surveys, etc.

5. When are the withdrawals processed?

[Crypto withdrawals - Gift card withdrawals ] Once your withdrawal is approved by our team, it's automatically. Approval usually takes 1-6 hours, but can take up to 7 days on rare occasions.

6. Why I haven't been paid for an offer or survey I completed?

We understand it could be frustrating if you complete an offer and you are not paid for it. We use 3rd party offerwalls in which we have no control over. You can contact the respective offerwall you are facing issue with and they'll help you out! Check the "Offerwalls" tab above to learn more.

7. What is the minimum withdrawal limit?

Open the Cashout page to check the minimum withdrawal

8. How much time does it take to receive credits after completing an offer?

While some of the offers / tasks maybe instant, some of them may take time to reach your account as they need to be approved by advertisers (not Cortaly!) in order to prevent fraud. Sometimes it can take a few hours, days, and even weeks to reach your account. The advertisers need to verify the authenticity of data before they pay.

9. Why did the survey disqualify me before I could finish?

It's very frustrating to invest time and before into a survey and then get disqualified before the survey ends.
Please understand that every survey serves a particular motive for each research corporation that we work with. For example, if the solutions you provide are not regular with the sort of character the employer is looking to interview, your facts may be excluded from the survey. And as a result, the survey will stop.

These sudden exits aren't continually based totally in your demographic information and may be based on a hard and fast of responses you supplied all through the survey. For example, some surveys might ask you the identical question two times to make certain that you are paying attention. Conflicting solutions will bring about a disqualification. The excellent manner to make certain this does not happen is to pay attention to the surveys you are completing and being as honest as possible.

10. Why there are no surveys available for me?

Not all offers are available all the time. It depends on the advertiser's requirements. Some surveys are also available for a very limited time, so make sure to check back frequently.

11. Why I haven't been paid for an offer or survey I completed?

We understand it could be frustrating if you complete an offer and you are not paid for it. We use 3rd party offerwalls in which we have no control over. You can contact the respective offerwall you are facing issue with and they'll help you out! There is no other way, only they can help you solve this problem.
Almost all offerwalls have their own support system. Unfortunately, contacting CortalyCash won't be able to help you in this case, since we have no control over the offers.

Follow these steps if you have not received the credits for completing an offer:

- Make sure that you actually completed the offer honestly and fulfilled everything.
- Wait for some time, since some offers are not credited instantly. Some require your given data to be verified by the advertisers.
- Contact the respective offerwall. You may need screenshot proof that you actually completed the offer, use image hosting like imgur.com to upload your screenshot.

12. Can I use a VPN / Proxy to complete the offerwall?

The use of VPN / Proxy software is strictly prohibited. Offerwalls may also ban you for this, if not, your CortalyCash account is banned when you create a withdraw.

13. Is there a referral system on CortalyCash?

Yes, we offer a referral system, where you can invite your friends and family to CortalyCash and earn unlimited Cortaly Points! You get 10% of their Points earnings. Read more on Refer & Earn page.

14. How can I change my password?

You can change your password from Settings page. If you cannot access your account, click "Recover Password" link on the login page.

15. How do I earn more Points?

You can earn free Points by completing tasks, watching videos, and downloading apps through Offerwalls.

16. Where can I withdraw earned Points?

You can currently withdraw Points to cryptocurrency such as BTC, LTC, DOGE, DASH, etc. You can see supported withdrawal methods on the Withdrawals page.

17. Which offerwall is best?

All offerwalls are good on their own. Some offerwalls work well for some users while for some it doesn't. It's best to check which offerwall works best for you and your country.