CortalyCash.com FAQ Frequently Asked Questions
What is CortalyCash.com?
CortalyCash is a premium crypto earning platform. You can earn unlimited free cryptocurrency by completing tasks like filling surveys, installing apps, signing up on websites, quizes, videos and much more. CortalyCash is packed with lots of features and rewards.
How do I get started?
Signing up is simple! you can just sign up for CortalyCash.com using your email. As soon as you’ve signed up, head over to our Earn page, where you can find a wide variety of offerwalls to complete offers from.
Do you own all the offerwalls on this site?
No, however, we partnered with many of the biggest offerwall companies to ensure you get the best offers to complete possible. CortalyCash serves as a middleman - the gateway to all the best offers out there for you to earn from.
Are surveys safe?
You can rest assured that all surveys on this site are safe to complete. All provided data is reported in aggregate, meaning all data you provide is anonymized. The survey providers also take many measures to ensure that all surveys are secure. Furthermore, we at CortalyCash are also not able to see anything you write on the surveys you complete, so only the people administering the survey can view this info and treat it with the utmost confidence.
How long do withdrawals take to process?
Most withdrawals typically take 5-10 minutes to process. If you are withdrawing PayPal from the shop, expect to receive it within 24 hours. Verified users can expect to receive their coins instantly - at 50,000 coins a day (except for PayPal withdrawals, due to the nature of PayPal needing to be manually processed by our staff team.)
What are coins? How do I redeem them?
Coins are the virtual currency of CortalyCash.com, used to represent your current balance on the site. 1000 coins is equal to $1.00 US Dollar. Once you have earned enough coins, you can redeem them for an item of your choice through the withdraw!
Does this require spending money?
You do not need to spend cash to earn coins. A few offers will require making a purchase, however you can always choose to avoid these types of offers.
It seems like I finished the survey, but I got less coins than the amount that was promised.
You may have gotten disqualified. Certain survey offerwalls may decide to award you a small sum of coins, known as sympathy payouts, as a “thank you” for trying out the survey.
The Survey I Completed Did Not Award Me My Coins.
This may be due to one of three possibilities: • Bad survey design. A survey may have been scripted poorly by its maintainers, resulting in surveys not being able to credit and not appearing in your completion history. • Last-minute disqualification. A survey may have a poor, inefficiently designed screening mechanism, resulting in disqualifications to happen at the end of the survey rather than during the screening process. • Delayed crediting. You may want to check and see if the survey you completed appears in the survey offerwall’s completion history. If it does, give it a couple of minutes and if all else fails, you should contact the offerwall support to assist you with crediting.
I completed an app offer as per their requirements, however I did not get credited.
You may not receive your coins instantaneously after completing an app offer. Give the offerwalls at least 24 hours to let them review all the completed offers and release the coins accordingly. If it is been more than 24 hours, it is best advised to contact the offerwalls.
Why Am I Getting No Surveys?
Survey availability depends on many factors including, but not limited to: your current location and the current day of the week. If you meet any of these conditions, you may encounter limited availability of surveys:
- • You live outside of the United States, Canada, and the United Kingdom.
- • You are trying to complete surveys on the weekends, where availability will generally be limited.
- • Furthermore, the survey offerwalls might have shadow-banned you if they suspect you completed their surveys in a fraudulent manner.
Why Did I Get Disqualified?
Don’t worry - it’s nothing personal! It just means that you did not fit the demographic requirements that the organization hosting the survey is looking for. Surveys look for certain demographics of people, such as certain income brackets, locations, ages, and so forth.
The surveys are acting glitchy.
This is oftentimes caused by a buildup of old cookies, cache, and other browsing data within your web browser (whether it be Chrome, Safari, Edge, Firefox, etc.) which can interfere with various site functionality and your ability to complete your offers. It’s best advised to clear your browser cookies, cache, and other relevant data to ensure you are able to complete surveys without any hiccups.
What is a chargeback?
A chargeback occurs when an advertiser declines credit for a previously rewarded offer. If a user has multiple chargebacks in a short time period, their account may be terminated. To prevent chargebacks, it is important to follow both our, and the advertiser's terms of service.
Why do advertisers chargeback?
The most common reasons for chargebacks are due to users repeating offers or users who have completed offers fraudulently. Typically, offers completed only once and via your local internet will be safe from any chargebacks.
I live in a country that does not have good offers. Can I use a VPN to access better surveys?
No, VPN usage towards completing surveys is strictly prohibited in CortalyCash, as per the Terms of Service. Completing offers on a VPN is highly frowned upon by the survey panel companies and constitutes fraudulent completion of offers. As a result, the risk of chargebacks increases. The usage of VPN software to complete offers will result in the termination of your CortalyCash account.
Can I complete app offers on a mobile device emulator like BlueStacks?
No. This will result in a ban from CortalyCash as completing app offers on an emulator constitutes a fraudulent completion of an offer. Consider picking up a cheap burner device to complete offers on!
Why is my balance in the negatives (-)?
Your survey completions may have been rejected by the survey panel companies as part of their review process. These reviews are conducted every few months, and if the panel company deems that a completion doesn’t meet their data standards, it will be rejected, triggering chargebacks on our end. These chargebacks will happen even if your balance is taken into a negative amount.
AM I ALLOWED TO HAVE MULTIPLE ACCOUNTS?
No, you can only have one account.
Still have any questions?